Revive Counseling Wellness Center

Contact Us

FAQs

YOUR QUESTIONS

Life can be hard and uneasy at times. We all go through challenging situations in life, and while you may have successfully navigated through some, there are other difficulties that you may need an extra support with, and there is nothing wrong with that. 

 

You can be the strongest person; sometimes the strongest person needs a place to decompress and get help to work through life’s challenges. Many times we put others before us, without thinking about the importance of taking care of ourselves.Taking care of your mental health is just as important as maintaining your physical wellness or taking care of others. 

 

Unfortunately, there is often a stigma associated with mental health issues. Whether it is from inaccessibility of mental health services, cultural stigma surrounding mental health care, discrimination, or overall lack of awareness about mental health. Initially, you may be hesitant to seek help, but when you do, you will be glad you did it.

Once you have made a decision to begin your new journey with the therapist, the therapist will provide you information about the process. 

 

Some of the benefits available from psychotherapy include:

  1. Develop a better understanding of yourself and overall physical and mental health and wellness
  2. Have a safe and private place to discuss issues or concerns 
  3. Reduce and manage negative or destructive thoughts, feelings and behaviors
  4. Identify triggers
  5. Be provided with education on discovering new ways to solve concerns or issues
  6. Learn effective and healthier coping skills to manage difficult situations
  7. Break the old behaviors and establish new healthy ones.

 In order for therapy to “work,” you must be an active participant, both in and outside of the sessions.

In light of concerns related to COVID-19, Revive Wellness and Counseling Center is now offering video therapy sessions for new and current individual. All sessions are conducted via an easy-to-use telehealth platform. Established clients can also hold some sessions by telephone, if needed. If you prefer an in-person session, please contact us at 617-329-1253 or email us at info@revivecounselingwellnesscenter.com?

At Revive Counseling and Wellness Center, we provide individual, couples therapy, family therapy, and supervision and consultation. 


Interested in learning more? Please visit Services Provided.

At Revive Counseling and Wellness Center, therapists are not eligible to prescribe medication. However, we can refer you to a psychiatrist who can assess you for a medication evaluation. You can also contact your primary care physician or a psychiatrist.

The only way to know for sure is to come in for a session. For your psychotherapist to be effective, it’s important that you work with a psychotherapist you feel you can eventually trust. Within the first two sessions, you will have a good sense whether you feel comfortable with the therapist’s style.

Individuals with mild to moderate symptoms would primarily benefit from online sessions. If you are actively suicidal or in crisis, online sessions may not be the best option for you. 

If you are currently in crisis or need emotional support, get help here.

Although there are many advantages of online therapy, it is not for everyone. Online therapy can be convenient and effective, depending on the individual’s circumstance.  During your sessions, you are expected to talk about the primary concerns and issues in your life. Therefore, you will need to have a private  and quiet place to have your sessions.

If you feel as though the therapist is not the best fit for you, all we ask is to communicate. Please feel free to speak up if you do not feel comfortable with the therapist, it will not offend us whatsoever. At Revive Counseling and Wellness Center, we want you to feel that you can develop an alliance of trust with your therapist.  We want to help you get to the right therapist.

Everyone’s circumstances are unique and the length of time differs based on the individual, couple or family. You and your therapist will discuss the frequency of therapy to best fit your needs. At first, the therapist will suggest weekly visits during the first month in order to build rapport and regularly evaluate progress in treatment goals.  After that, if you and your therapist believe that you can scale back to bi-weekly or monthly appointments, then that certainly could be an option.  

A session lasts approximately 50-53 minutes, but some people request longer sessions. If you are interested in longer sessions, please inform your therapist.

The cost of your treatment truly depends on your unique needs but services typically range from $150-$250/session, depending on which of our psychotherapists you work with and the length of the session. **

 

**We also accept all major credit cards, cash, and FSA/HSA cards as forms of payment.

Revive Counseling and Wellness center accept the following insurance:

  1. BCBS
  2. Tufts HMO or PPO
  3. United Behavioral Health
  4. Cigna 



Please note that submitting an insurance claim means I will need to give you a mental health diagnosis. If you would not like to be given a mental health diagnosis.  Please visit, private pay/out-of-network.

 

**A valid Picture ID and Insurance Card are required to verify Insurance Eligibility and Benefits

In order to insure that you understand the benefit coverage of your insurance policy, you

will need to contact your insurance company by calling the phone number on the back

of your card listed for Behavioral Health. Ask to speak to representative about your

Behavioral Health Benefits.

 

When you speak with a representative, ask the following questions:

 

When does my plan year begin?

How many behavioral visits do I have per Calendar year? How many remaining?

Do you I a co-pay? If yes, how much is my co-pay

Do you I a deductible?If yes, How much?

Have I met your deductible for the year yet? If no, how much is left?

The following are the reasons why some client prefer to choose out-of-network or pay privately (without insurance):

  • You will not be given a mental health diagnosis. When you use insurance to cover for psychotherapy, your psychotherapist is required to provide your diagnosis and treatment notes to your insurance company, in order to get paid.
  • Ensures your confidentiality and privacy.  If you choose to pay privately or pursue out of network benefits, what you discuss in the their session with the psychotherapist will remain solely between you and them. You will not have to worry about giving more people, including future employers who may request a copy of your medical record, access to your private health information. 
  • Reduce the possibility of getting a high insurance premium:  If you use your insurance,  there is a possibility that you get a higher insurance premium in the future. Insurance companies could consider a diagnosis as a “pre-existing condition”, which may result in an increase in your premium. 

If you need assistance in navigating your out-of-network benefits, visit Inquire about OOP.

In order to ensure that you understand the benefit coverage of your out-of-network insurance policy, we recommend  contacting  your insurance company by calling the phone number on the back of your insurance card, prior to your first session.  

Most insurance companies will reimburse you up to 50% – 80% of the session fee. Please be sure to inquire about the fees for your session prior to calling your insurance company.

When you speak with a representative, ask the following questions:

  1. Are my therapy sessions covered? If so, how many sessions are covered?
  2. What is the reimbursement rate for an initial intake session intake session (CPT code 90791)?
  3. What is the reimbursement rate for a 60-minute follow up session (CPT code 90837)?
  4. Are there any restrictions in my out-of-network policy?“How much coverage will I receive for a $150 session?”

If you have a PPO type plan and want to submit a claim for out-of-network reimbursement, Revive Counseling and Wellness Center can provide you a receipt or submit a claim on your behalf to help facilitate any reimbursement you may be entitled to.

At Revive Counseling and Wellness Center, we require at least 24 hours advance notice of cancellation for all types of appointments.  There will be a $80 fee if you cancel, no-show, or ask to reschedule within less than 24 hours.

The reason we have this cancellation policy is because we have reserved that time for you and it is virtually impossible for us to fill an open slot with less than 24 hours advance notice.

Your psychotherapist will be available to you at your scheduled appointment time only. 

If you need to talk to someone, feel free to contact: 

  1. Samaritans Statewide Helpline: 1-877-870-4673

  2. National Suicide Prevention Lifeline: 1-800-273-8255

If you or a family member are experiencing a mental health or substance use disorder crisis, the Emergency Services Program/Mobile Crisis Intervention (ESP/MCI) is available 24 hours a day, 7 days a week, 365 days a year. Please call them at 1 (877) 382-1609.

In case of emergency, please call 911 or go to your nearest emergency room.